| Why
Singularity Consulting? |
Singularity
Consulting is a leading edge business and technology consulting company
focused on maximizing our clients' Customer Equity and their return on technology
investments. We achieve this by helping our clients develop profitable
relationships, improve customer loyalty, differentiate
themselves in their market, and create opportunities for growth
and success. |
|
- Our exclusive
Customer Equity Framework is based on a balanced scorecard approach
to building customer-centric strategy and business processes.
- Our solutions
are adapted to the specific requirements and best practices of our clients'
industry.
- We are
focused not just on technology but on delivering business value. We
deliver quick returns while maintaining focus on long-term goals.
- Our methodology
is highly adaptive with a foundation of delivering short-term results
within the framework of a long-term strategy.
- Our team
of seasoned professionals has extensive experience and proven success
in developing and implementing technology and business solutions for
many of the top Fortune 100 companies.
- Our CRM
solutions aim at building effectiveness and not merely achieving efficiencies.
- Our business
intelligence solutions transform data into information that is rich,
relevant and real-time, with maximum reach.
|
| How
we do it |
- Clear
vision and framework for transformation to a customer-centric organization;
- Focus
on clear critical success factors and measurable key performance indicators;
- Rapid
time to benefit within a long term strategy;
- Robust
and proven methodology;
- Highly
skilled resources in relationship management, business intelligence
and sales and marketing best practices and technologies;
- Industry
knowledge.
|
|
| Measurable
results |
- Increased
profitability
- Increased
profitability per customer
- Greater
return on technology investments
- Increased
customer retention
- Greater
customer loyalty
- Increased
market opportunity
|
|
| Our
mission |
Singularity
will help its clients focus on Customer Equity and recognize and maximize
the lifetime value of their customers by understanding customer needs,
expectations and behavior through Intelligent Relationship Management
(IRM).
|
|
| Our
vision |
Singularity
will provide its clients with a unique set of solutions that are business
focused and relationship-centric. These solutions will be based on deep
knowledge of the Business Intelligence and Customer Relationship Management
domains, in concentrated industry verticals. Our firm will be a thought
leader in the field of Intelligent Relationship Management, offering the
most beneficial solutions and the best talent to our clients.
|
|
| Our
values |
- Above
all, we value integrity, in business and in life. Our relationships
with our clients and our team are candid, trustworthy, honest and respectful.
- We are
as passionate about the quality of our work and the success of our clients,
as we are about our professional and personal development.
- We are
leaders in our field. We hire the best talent, we inspire creativity,
and we aspire to innovation.
|
|
| Location
and Contact |
We
are located in Reston, VA, convenient to all Northern Virginia and Washington
DC, Metro locations:
Singularity
Consulting, Inc.
11710 Plaza America Drive, Ste 2000
Reston, VA 20190
(877) 885-7603
Please
contact us by phone, or at the following email: info@singularityconsulting.com |
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